Website Privacy Policy
Serene Mind Psychiatry, PLLC
Last Updated: November 5, 2026
1. Introduction
Serene Mind Psychiatry, PLLC respects your privacy and is committed to protecting personal information.
This Website Privacy Policy explains how information may be collected, used, and protected when you visit our website at https://serenemindpsychiatry.org.
This policy applies to our public website. Our handling of protected patient health information is addressed separately in our HIPAA Notice of Privacy Practices.
2. Information We Collect
When you visit our website, certain technical information may be processed automatically by our website infrastructure and service providers to support website functionality, administration, and security. Depending on the systems involved, this information may include:
- Internet Protocol (IP) addresses
- Browser type and device information
- Website requests and pages accessed
- Technical information related to website performance and security
Our hosting provider has confirmed that its CTracker and WordPress Analytics plugins are not used to track individual visitors’ IP addresses or browsing activity, as further described in Section 5.
If you contact us by email or telephone, we may receive your name, contact information, and any information you voluntarily provide.
Please do not submit confidential medical information, diagnoses, medication details, or other sensitive health information through regular email.
3. Appointment Scheduling and Patient Portal
Serene Mind Psychiatry uses SimplePractice to provide secure online appointment requests and patient portal access.
When you select an appointment or Client Portal link, you are directed to SimplePractice, where information is handled according to its applicable privacy and security practices.
We encourage patients to use the secure Client Portal for confidential clinical communications, intake forms, medication-related questions, and appointment management.
4. How We Use Information
Website-related information may be used to:
- Operate and maintain our website
- Respond to general, nonclinical inquiries
- Improve website performance and accessibility
- Protect against unauthorized access, abuse, and security threats
- Comply with applicable legal obligations
5. Cookies and Website Technologies
Our WordPress website and hosting services may use cookies and similar technologies necessary for website functionality, administration, and security.
Our hosting provider, Washington Registered Agent, has confirmed that two Must-Use WordPress plugins, CTracker and WordPress Analytics, are used exclusively for internal hosting and administrative functions. According to the provider, these plugins are not used to collect or maintain visitors’ personal information, track individual IP addresses or browsing activity, share visitor information with external third parties, or conduct advertising or marketing profiling.
Other website technologies or service providers may process limited technical information as necessary to operate, maintain, and secure the website.
6. Third-Party Websites and Services
Our website contains links to third-party services, including SimplePractice and Google Maps.
When you follow these links, you may be subject to the third party’s privacy practices. We encourage visitors to review those policies.
Website hosting and technical service providers may process limited information as necessary to operate, maintain, and secure our website.
7. Information Security
We take privacy and the protection of sensitive information seriously.
No public internet transmission or website can be guaranteed completely secure. Patients should use the secure SimplePractice Client Portal rather than ordinary email to transmit confidential health information.
8. Information Retention and Privacy Requests
Website-related technical information and general inquiries may be retained as reasonably necessary for administrative operations, security, and applicable legal obligations.
You may contact our office with questions or requests concerning personal information processed through our public website. Requests will be reviewed in accordance with applicable law.
Requests regarding protected patient health information are addressed under our HIPAA Notice of Privacy Practices.
9. Children’s Privacy
Our website provides general information about psychiatric services for adolescents and adults. It is not intended to collect sensitive personal information directly from children through the public website.
Parents or legal guardians seeking services for minors should contact our practice or use the designated secure scheduling process.
10. Changes to This Policy
We may update this Website Privacy Policy when our website functionality, services, or applicable privacy requirements change.
Updates will be reflected by the revision date displayed at the top of this page.
11. Contact Information
Serene Mind Psychiatry, PLLC
201 160th St S, Suite 102
Spanaway, WA 98387
Phone: (253) 215-5511
Email: alexis@serenemindpsychiatry.org
Website: https://serenemindpsychiatry.org
For confidential patient communications, please use our secure SimplePractice Client Portal.